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We were really happy with Kathy – she’s done a great job and the only thing I don’t understand is why I didn’t do this sooner!!!! I’ve passed your details onto a friend of mine as she’s thinking of getting a cleaner also.

-Mrs S – Norwich

I would have no hesitation in recommending Rebecca and cleanhome to anyone.

-Mr R – Norwich

I like the idea of having the same person all the time as this is not the case with all agencies and it helps not having to explain how I like things done at every visit

-Mrs W – Old Catton
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A word from our clients

Lisa is lovely and we got on very well, have a lot in common.  I cannot tell you how much it has helped, she was able to do so much for me, I am so grateful you were able to find somebody so helpful.
It has given me a big boost mentally because I don’t have to worry about the housework.
Thank you once again.
- Mrs B – Norwich

With the service that I have received from your company, I would happily recommend Cleanhome to friends and neighbours.

- Mrs F – Wymondham

Owing to illness I found it necessary to engage help with cleaning in the home. Cleanhome have been excellent in providing a very good service to suit my requirements. I wish them every success in the future.

- Mrs P – Cringleford

I was very impressed when Rebecca came to visit my husband and me. I’ve never had help in the house before but knee problems necessitate, and she was very sympathetic and helpful. And Carolyn arrived – on time – and was brilliant. A lovely lass with such a bright smile and cleaned our very grimy bedroom so it sparkled – and then had time for other chores. I shall enjoy having her come every fortnight. Thank you, Rebecca.

- Mrs S – Cringleford

I have used Cleanhome Norwich for ten months and have been very happy with Rebecca’s professionalism. The cleaner (Rachel) who has been coming to my home on a bi-weekly basis has been friendly, diligent and honest. I would happily recommend this service to my friends.

- Mrs G – Norwich

Our family’s experience of Rebecca and her team has been fantastic. We would recommend them (and have done to everyone we know!) in a heartbeat.

- Miss P – Norwich

Thanks Rebecca for sending Alex (our first male cleaner), he did a great job achieving far more than our previous cleaners and to a high standard. A very nice person that we can highly recommend.

- Mrs J – Hethersett

I like the idea of having the same person all the time as this is not the case with all agencies and it helps not having to explain how I like things done at every visit

- Mrs W – Old Catton

We are very happy with the service Rebecca has provided. She came round and was able to identify very quickly how much cleaning our home would need and we were extremely pleased at how much the cleaner was able to get done in two hours! It also gives us peace of mind to know that she has the insurance side of things covered from her end so we don’t have to worry about that.

- Miss H – Norwich

I saw an advert in The Golden Guide and have been trying to find a good cleaner for a while so I gave her a call! I have had my first clean through Clean Home and I am pleased to say Rebecca offers a very professional cleaning service and the standard of the cleaner matched with my preferences was very high. I am looking forward to seeing my lovely new cleaning lady for another clean soon!

- Mrs S – Eaton

Sandy came to my house this week, after a very pleasant ‘interview’. She is charming and efficient, and seems to be more than happy to fulfil the requirements of the job. I am very happy.

- Mr D – Eaton

I can honestly say that seeing your home sparkle is a wonderful feeling, so thank you clearhome Norwich for giving me a part of my life back.

- Mrs W, Norwich

Professional, affordable, reliable cleaning service with lovely hard working cleaners. I highly recommend this company! I now have a regular cleaner to help me out at home and I could not be happier xxx

- Mrs S – Eaton

Rachel is able, willing and cheerful, but does not let “chatting” interfere with her work. She is also knowledgeable about methods, tools and detergents etc. I am well satisfied with the service she and Cleanhome provide.

- Mr R – Norwich

We were really happy with Kathy – she’s done a great job and the only thing I don’t understand is why I didn’t do this sooner!!!! I’ve passed your details onto a friend of mine as she’s thinking of getting a cleaner also.

- Mrs S – Norwich

Thank you for your services in introducing your company and how professional this was. Also for the great cleaner, Silwia, who is now sorting out our house each week. She was very efficient and thorough and very friendly.

- Mrs A – Wymondham

I would have no hesitation in recommending Rebecca and cleanhome to anyone.

- Mr R – Norwich

Having only recently moved to Norwich, I was seeking a cleaner for my house, and came across Cleanhome. I had a very nice meeting with Rebecca at my house – a clear, informative, and reassuring, meeting, outlining very thorough and intelligent working practices. I have since been introduced to a really excellent cleaner.

- Mr D – Eaton

Rebecca from Cleanhome was amazing – friendly and professional. I really needed some help getting on top of things at home and she very quickly found me a fantastic local lady who was round later that week! Cleanhome’s policy to check all their cleaners in a thorough way with references and a home visit too is reassuring. It has been a weight off my mind knowing that I now have someone that I can trust to help me keep my house clean. Also, Sarah, is an absolute whizz! My home was spotless and fresh by the time I got home. Such a treat! I am so glad I finally got a cleaner. Thank you, guys!

- Mrs C – Wymondham

We are very happy with the service Rebecca has provided. She came round and was able to identify very quickly how much cleaning our home would need

- Miss H – Norwich

Rachel is able, willing and cheerful, but does not let “chatting” interfere with her work. She is also knowledgeable about methods, tools and detergents etc. I am well satisfied with the service she and Cleanhome provide.

- Mr R – Norwich

Bespoke Service

We are not happy until you are! Your cleaner will usually tailor their services to fit exactly with your requirements, including spring cleaning and ironing.

Peace of Mind

Only 1 in 50 applicants makes it on to our carefully screened database. We interview them twice, visit them in their own homes and take up at least two references. And if they still subsequently don't measure up to your standards, we will send you someone who does.

Personal Cleaner

We don't operate in teams, and therefore you get the same cleaner every week. This is good because you develop a relationship with your cleaner. We have some clients who have had the same cleaner for years and years - and that's what we want for you.
© 2024
Cleanhome Norwich
0800 772 0340
137 Yarmouth Road, Thorpe St Andrew Norfolk, NR7 0RF

COVID-19 5th January Update

 

Just to let you know we are open for business as usual and you can continue to have your cleaner clean your house.

The government has made it clear that cleaners are still permitted to work inside peoples' homes as long as Government Guidelines on social distancing and staying safe are followed (see below). In summary:

You can be outside of your home for work purposes where your place of work remains open and where you cannot work from home, including if your job involves working in other people's homes.

The full text can be found here New National Restrictions from 5 January (in England; there are similar texts available for Scotland, Wales and Northern Ireland). Specifically relating to cleaners, the guidance continues: 'This guidance applies to those working in, visiting or delivering to home environments. These include, but are not limited to, people working in the following areas:

  • 'This can include work in other people's homes where necessary - for example, for nannies, cleaners, social care workers providing support to children and families, or tradespeople (this is not an exhaustive list)'

Note this guidance is for people who are fit and well, and is dependent on the following social distancing guidelines being followed:

  • No work should be carried out in a household where people are isolating or where an individual is being shielded.
  • The cleaners can continue work, providing that they are well and have no symptoms. No work should be carried out by a cleaner who has coronavirus symptoms, however mild, or when someone in their own household has symptoms.
  • No work should be carried out in a household where any occupants are clinically extremely vulnerable to coronavirus, or households with a possible or confirmed case of coronavirus.
  • Whilst in the house. a cleaner should maintain a safe distance of at least two metres from any household occupant at all times, and ensure good ventilation in the area where they are working, including opening the window.
  • Upon entering the home, cleaners should wash their hands using soap and water for 20 seconds.
  • Cleaners should wash their hands regularly, particularly after blowing their nose, sneezing or coughing, and when leaving the property.

The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.

If you are happy to adhere to the government guidelines - and if your cleaner has not been in touch already - then please just call the office and we will ensure that your cleaning continues.

Best regards

The Cleanhome Team